For any queries regarding data protection, including subject access requests (SAR) under section 7 of the Data Protection Act 2018, please contact the schools Data Protection Lead at email@example.com. Alternatively out of term time please the Trust Data Protection Officer at email DPO@hflmat.co.uk.
It is our hope that the good working partnership that we foster between school and home means that any difficulties can be resolved quickly and to your satisfaction. There may be occasions when you feel the issue has not been resolved and you want to take further steps to have your issue looked into. Please read the information below to help you know how to ensure that process takes place.
Formal complaints to governing board
Formal complaints to multi-academy trust
The Grange Academy is proud to be a member of The Agora Learning Partnership
The Grange Academy adheres to the policies set out by the Trust.
They are detailed below. More information can be found on the Trust's website, link below.